🔒 Privacy & Security

Ki Kiya Privacy Policy – Your Data, Our Responsibility

Your personal information is completely secure with Ki Kiya. This page transparently explains how your data is collected, where it is stored, and how it is kept safe.

Last Updated: January 2026

How Ki Kiya Protects Your Privacy

A quick overview of the core pillars of our Privacy Policy

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Encryption Protection

All data transmitted through Ki Kiya is secured with 256-bit SSL encryption. Your password, payment details, and personal data cannot be read by anyone.

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No Data Sales

Ki Kiya never sells your personal data to third parties. Your name, phone number, and email will never be shared with any advertiser.

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Right to Control Your Data

You have full control over your Ki Kiya account data — view, update, or delete it whenever you choose. This right is entirely yours.

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Cookie Transparency

Ki Kiya is fully transparent about which cookies it uses and why. You can choose to disable specific cookies at any time.

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Minimal Data Collection

Ki Kiya only collects the information that is strictly necessary. We never ask for unnecessary personal details. Less data means more security.

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International Standards

Ki Kiya's privacy policy is built in accordance with international data protection standards (GDPR principles).

By creating an account or using Ki Kiya's services, you agree to this Privacy Policy. Please read the full document carefully.

1 Introduction

Ki Kiya is a trusted online gaming platform that has earned the confidence of millions of members across Bangladesh. At the heart of that trust is our transparent and responsible privacy policy. Ki Kiya believes your personal data belongs to you — we use it only to provide our services, nothing more.

This Privacy Policy ("Policy") applies to the Ki Kiya website (kikiya.click), mobile app, and all related services. It explains in detail what data Ki Kiya collects, why it collects it, how it is stored, and under what circumstances it may be shared with others.

Ki Kiya's Privacy Policy is developed in line with international standards. We are committed to handling your information with the utmost care and diligence. Every Ki Kiya employee is bound by this policy.

This Privacy Policy is updated regularly. The latest version will always be available on this page. Check the "Last Updated" date at the top of the page to confirm you are reading the most current version.

2 What Information Ki Kiya Collects

Ki Kiya only collects information that is strictly necessary. We never ask for personal data beyond what is needed. Below is a detailed breakdown of the types of information Ki Kiya collects:

Information Provided at Registration

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Country of Residence & Address
  • Username and password (stored in encrypted form)

Information for KYC verification

  • Copy of National ID or Passport
  • Proof of Address (utility bill or bank statement)
  • Selfie or photo (for identity verification when required)

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Logs of your activity on the Ki Kiya website
  • Gaming History & Transaction Records
Data Type Reason for Collection Mandatory?
Name and date of birth Identity & Age Verification Yes
Email and mobile Account Contact Yes
Copy of ID Document KYC Verification For Withdrawals
IP Address Security & Fraud Prevention Automatic
Gaming History Service Improvement & Auditing Automatic

3 How Ki Kiya Uses Your Data

Ki Kiya uses your data only for specific, legitimate purposes. We never use your information for any other purpose without your consent. The main reasons Ki Kiya uses your data are:

  • Account management: To create, verify, and maintain your Ki Kiya account.
  • Service Delivery: To facilitate gaming, betting, and financial transactions.
  • To ensure security: To prevent fraud, money laundering, and other illegal activities.
  • Customer Support: To resolve your issues and answer your questions.
  • Legal obligation: To comply with licensing authority regulations.
  • Service Improvement: To analyze and improve the Ki Kiya experience.
  • Promotional Communications: To send you offers and bonus information, only with your consent.
To stop receiving promotional emails or SMS from Ki Kiya, you can unsubscribe at any time through your Account Settings.

4 Data Retention & Retention Periods

Ki Kiya stores your data on secure servers. How long it is retained depends on the type of data and applicable legal requirements.

Retention Period

  • Account Information: For the duration of your active account and a minimum of 5 years after closure.
  • Financial Transaction Records: Minimum 7 years as required by law.
  • KYC documents: Up to 5 years after account closure.
  • Log files and activity: Up to 2 years.

Ki Kiya retains data only for as long as necessary. Once the defined retention period expires, data is securely deleted or anonymized. All data is stored in encrypted format, accessible only to authorized personnel.

5 Data Sharing Policy

Ki Kiya does not sell your data. However, there are specific circumstances under which information may be shared:

When Your Information May Be Shared

  • Payment Processors: Approved payment gateways such as bKash, Nagad, or Rocket to process transactions.
  • Identity Verification Service: Trusted third parties for the KYC process.
  • Legal authorities: In response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: Specialist agencies for fraud detection and prevention.
  • Game providers: Licensed software companies to ensure fair game operation.
Ki Kiya never sells or transfers your data to advertisers, data brokers, or any other commercial third party. That is our commitment.

Agreements with Third Parties

Ki Kiya has strict confidentiality agreements with all third parties it works with. They may only use your data for the purposes directed by Ki Kiya and may not share it elsewhere.

6 Cookies and Tracking Technologies

Ki Kiya uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your experience.

Types of Cookies Ki Kiya Uses

Cookie Type Purpose Duration
Essential cookies Maintaining Login Sessions & Security Cleared at end of session
Functional Cookies Remembering Language & Preferences 1 year
Analytics Cookies Usage statistics for service improvement 2 Years
Security Cookies Detecting fraud and bots 30 Days

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain Ki Kiya features. Consent for analytics cookies is collected separately.

7 Your Privacy Rights

Every Ki Kiya member has full rights over their own data. Your rights are outlined in detail below:

  • Right to Access Your Data: You can request to see all information Ki Kiya holds about you at any time. Ki Kiya will provide a full response within 30 days.
  • Right to Rectification: You have the right to correct any inaccurate information. Your details can be updated via Ki Kiya account settings or by contacting support.
  • Right to Erasure: You can request that Ki Kiya delete your data. However, certain information may need to be retained for a specified period due to legal obligations.
  • Right to Restrict Processing: You can instruct Ki Kiya to restrict how your information is used in certain circumstances.
  • Right to Data Portability: You have the right to download your Ki Kiya account data in a readable format at any time.
  • Right to Withdraw Consent: You may withdraw consent for any specific use of your data by Ki Kiya at any time. This does not affect the legality of any prior use.

To exercise these rights, email support@kikiya.click or reach us via live chat. Ki Kiya will respond within 30 days.

8 Data Security Measures

Ki Kiya uses multiple layers of security to protect your information. Our security practices follow the highest standards in the industry:

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for logging into your account.
  • Firewall protection: Ki Kiya's servers are protected by robust firewalls.
  • Regular Security Audits: Regular security audits are conducted by independent third parties.
  • Access Control: Only authorized personnel have access to specific data.
  • Data backup: Regular backups ensure that no data is lost in the event of an unexpected incident.
In the event of a security breach, Ki Kiya will notify affected members within 72 hours and take prompt remedial action.

What You Can Do Yourself

Stay vigilant alongside Ki Kiya's security measures. Use a strong password, change it regularly, and never share your login credentials with anyone. If you notice any suspicious activity, contact Ki Kiya's support team immediately.

9 Children's Privacy

Ki Kiya is strictly for users aged 18 and above. Ki Kiya never knowingly collects data from minors. If Ki Kiya becomes aware that a user under the age of 18 has created an account, that account and all associated data will be deleted immediately.

If you believe a minor has registered on Ki Kiya, please contact us at support@kikiya.click. Ki Kiya will take prompt action.

10 Privacy Policy Changes

Ki Kiya reserves the right to update this Privacy Policy as needed. When significant changes are made, Ki Kiya will notify members through the following methods:

  • A notice will be sent to your registered email address.
  • A notice will be displayed on the Ki Kiya website.
  • The "Last Updated" date at the top of this page will be changed accordingly.

Continuing to use Ki Kiya after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact Ki Kiya:

  • Email: support@kikiya.click
  • Live Chat: Live chat available directly on the Ki Kiya website
  • Response time: Within 24 Hours (typically)
To submit a privacy-related complaint, write "Privacy Request" in the subject line of your email. Ki Kiya will respond formally within 30 business days.

Your 6 Key Rights with Ki Kiya

You Are in Full Control of Your Data

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Right to Access

You can request to view all the information Ki Kiya holds about you at any time. You will receive the complete data within 30 days.

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Right to Rectification

You have the full right to correct any inaccurate information. Ki Kiya will update it promptly.

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Right to Erasure

Under certain circumstances, you may request the complete deletion of your data.

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Right to Restrict

You have the right to instruct Ki Kiya to limit how your data is used for specific purposes.

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Right to Portability

You can download your information in a readable format at any time.

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Right to Withdraw Consent

You may withdraw any consent you have given at any time. This is your legal right.

General Questions About the Privacy Policy

What Ki Kiya Members Want to Know About Privacy

No, Ki Kiya never sells your data to third parties. Your name, phone number, email, or any other personal information will never reach advertisers or data brokers. This is a core promise of Ki Kiya.

Yes, all payment information on Ki Kiya is protected with 256-bit SSL encryption. Your card number or banking details are never stored on Ki Kiya's servers. All payments are processed through PCI-DSS compliant payment gateways.

Partially, yes. You can request deletion of your data. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Ki Kiya will be fully transparent about this.

Yes, you can opt out of promotional emails or SMS at any time. Go to your Account Settings to update your notification preferences, or click the "Unsubscribe" link at the bottom of any email. Note that essential account-related emails cannot be turned off.

Ki Kiya collects general location information via IP address, primarily for security and geo-restriction purposes. Ki Kiya does not collect GPS data or precise location from your mobile device.

In the event of a data breach, Ki Kiya will notify affected members by email within 72 hours. Affected accounts will be secured immediately, and an investigation will be launched. Relevant authorities will also be informed. A dedicated team will be on hand to support any impacted members.

Safe Gaming, Secure Data — Join Ki Kiya

Ki Kiya is ready to welcome you with a transparent Privacy Policy and the highest standards of data protection.

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